Cumberland Community Safety Partnership (CSP)

ASB case reviews

About the anti-social behaviour case review

Anti-social behaviour can have an overwhelming impact on its victims and, in some cases, on the wider community. Anti-social behaviour is defined as conduct that has caused, or is likely to cause, harassment, alarm or distress to any person.

If you are a victim of persistent anti-social behaviour and you have already reported this to any of the main responsible agencies (such as the council, police, housing provider) you can request a review of your case to find out if further action can be taken to resolve the ongoing anti-social behaviour. 

The anti-social case review won’t review concerns about council services.  If you have a complaint about a council service please use the Cumberland Council complaints procedure. 

When you can request a review

If you have reported three or more separate incidents of anti-social behaviour to the local authority, police or housing provider within the last six months, and the problem persists and there has been either no, or an inadequate response from agencies', then you can request an anti-social behaviour (ASB) case review.

Who can make an application

You can make an application if you are:

  • a victim – individual person, business or community group
  • a third party who can make an application for a case review on behalf of a victim, with their consent. This can include a friend, relative, carer, councillor, Member of Parliament, or another professional person
  • a senior manager within Cumberland Council who decides that case review is necessary to safeguard a vulnerable victim of anti-social behaviour

How it works

To apply for a case review you must meet the following threshold test:

  • if you have reported three or more separate incidents of anti-social behaviour to the local authority, police or housing provider within the last six months, and the problem persists and there has been either no, or an inadequate response from agencies', then you can request an anti-social behaviour case review
  • a senior manager decides that a case review is necessary to safeguard a vulnerable victim of anti social behaviour or identifies a case that would benefit from the process and would meet the threshold regardless of whether an application has been received or not

Request a review of your case

Download and fill in the request form.

Document

Watch the video - ASB case reviews - You tube

For details of ASB case reviews applied for within Cumberland Council, click the link below:

 

Further information is available on the Cumberland Council Website at https://cumberland.gov.uk/

How to report ASB in Cumberland

Cumbria Constabulary Visit www.cumbria.police.uk click ‘Report’ at the top of the page and then the ‘Report antisocial behaviour’ option. Phone 101 

Cumberland Council  Visit www.cumberland.gov.uk Phone 0300 373 3730

Home Group www.homegroup.org.uk (select contact us). Phone 0345 141 4663 Download the Home Group app from the app store 

Castles and Coasts Housing Association www.castlesandcoasts.co.uk/your-home/anti-social-behaviour Phone 0800 085 1171 

Riverside www.riverside.org.uk/ASB Phone 0345 111 0000 

Westfield Housing  Can be reported on our tenants portal, or contact us to download the ASB App. Phone 01900 602906

Crimestoppers www.crimestoppers-uk.org/ Phone 0800 555 111